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Our People

VPIS Board Members

Mark Gilmour, Chair

Mark Gilmour

BVSc Massey 1978
VPIS Chair
VPIS Board since 2007
Species: Production animal

 

What does your background bring to the job? I was in a mixed practice in the Rangitikei for 33 years - initially at the Marton Vet Club and since 1980 am a partner in Southern Rangitikei Vet Services. Since 2011 I have been self-employed and provide consultancy services to several companies. I assess claims involving production animals such as sheep, beef, deer and some dairy.

I know from my time in practice, and as a manager, that as vets we face some unique challenges and risks. So, when my fellow Board member Vince Peterson suggested I put my name forward for the VPIS Board it was a great opportunity for me to give something back into the profession.

What do you enjoy about your Board role? The cases VPIS has dealt with gives us a real insight to many aspects of practice and allows us to have a perspective managing risk in the profession. We have used this to provide guidance on things like scanning and pregnancy testing, technician employment, certification for transport, raw milk and associated legislation.

Final word: While the primary role of VPIS is to provide indemnity insurance to the profession, what I think gives us our point of difference is the genuine focus and passion for the well-being of vets, and the standard of the profession, of every Board member past and present.

 

Ngaire Dixon

Ngaire Dixon

BVetMed London 1995
VPIS Board since 2023

 

I am thrilled to have the opportunity to join the Board of VPIS. As an independent director with a proven track record of successful performance and integrity in high paced and challenging organisations, I am excited to bring my expertise to this Board.

In addition to my role as a Veterinary Surgeon and Clinic Manager at the After Hours Vet Clinic in Christchurch, I have held various leadership and governance positions (including being a past Chair of Alzheimers NZ, current Chair of NZ Cat Fancy and Board positions on the Dementia Prevention Research Trust and Mace Consulting) which have provided me with valuable experience in organisational governance, strategic planning and stakeholder management.

Throughout my career as a veterinarian, I have owned and managed Veterinary Clinics and been a passionate advocate for the profession. I have witnessed firsthand the challenges and risks that veterinary professionals face on a daily basis. These challenges often extend beyond the clinic walls and require strategic planning, innovative solutions, and a deep understanding of the industry. I firmly believe that by serving on the VPIS I can utilise my expertise, passion, and commitment to contribute to the growth and success of VPIS, as well as to advocate for the best interests of the veterinary professionals.

 

Paul Fraser

Paul Fraser

BVSc Massey 1977
VPIS Board since 2011
Species: Equine

 

What does your background bring to the job? I spent forty years in equine clinical practice at Cambridge Equine Hospital before retiring from full time work in 2017. Since then, I've continued to work for them on a consultancy basis and occasionally locum for other practices. I assess claims predominantly involving equine.

What do you enjoy about your Board role? My passions are helping young veterinarians develop their careers and trying to come up with innovative solutions for problems, both veterinary and non-veterinary, by looking at things from slightly "outside of the box".

My greatest satisfaction is working to ease the anguish of our insured vets when they are subjected to the stress of legal action when things go wrong.

Final word: Whether the vet is in the right, or in the wrong, is of little consequence. Our job is to guide them through the process of rectifying the issue in a way that minimises the negative impact it may have on them personally, and on their professional future. If I can achieve that, I have done my job.

 

Stephen Hopkinson

Stephen Hopkinson

BVSc Massey 1990
VPIS Board since 2023

 

Stephen Hopkinson graduated from Massey over 30 years ago and has been a dairy cattle veterinarian in South Taranaki ever since. He is currently CEO of Taranaki Veterinary Centre, employing 33 vets and over 50 support staff in 5 clinics throughout South and Central Taranaki. Stephen has been active within the wider profession with time on a VCNZ Complaints Assessment Committee, 10 years on the DCV (with 3 years as President), and 2 years on the NZVA Board and Member Advisory Group. Outside of work he has 5 children, a lifestyle block (an oxymoron if there ever was one!), plays football through winter and is an active volunteer firefighter with >30 years commitment.

After finishing the NZVA-based commitments, Stephen realised he still wanted to contribute to the veterinary profession and his experiences on the VCNZ CAC prompted him to join the VPIS Board to provide strategic and critical governance but through a pragmatic and practical lens so that veterinarians in all roles have the support, recognition and understanding that they require in these increasingly challenging times.

 

Eric Judd

Eric Judd

VPIS Board since 2023

 

I am an actuary by profession. I have almost 40 years experience in the insurance industry, including in risk management and time spent in senior roles in life and general insurance companies and in the public sector. My time as an animal lover and frequent user of veterinarian services has created a strong interest in this role and I look forward to playing a part in the future growth and development of VPIS.

 

Michael Lange

Michael Lange

VPIS Board since 2023

 

I'm CEO for Vetora Waikato, overseeing our 8 clinics and I have a diverse background that will help me support the VPIS Board and management. With a career in innovation, finance and insurance - including many years in leadership roles for FMG, a mutual insurer committed to its membership base - and a drive for innovation and sustainability. I'm excited to be able to contribute to VPIS growth and resilience in a changing landscape.

 

Caroline Robertson

Caroline Robertson

BVSc 1985
VPIS Board since 2025

 

I am pleased to be able to continue to contribute to the profession through my involvement on the VPIS Board.

I have been with Vet Services since I graduated 40 years ago, a director for 36 of those years and have been the Chair of the Board for the last 8 years.

At the start of my career, I was in mixed practice for about 8 years and then increasingly moved into companion animal work. I am now the Companion animal Group lead for VSHB.

I was also project lead for the newly opened Hawkes Bay After hours clinic and am a Director of this company.

Over my career I have been very involved in the wider profession being on and chairing both the NZVA Standards committee and the NZVA Best Practice committee as well as being on the NZVA Board and serving as President and Chair.

Outside of work we have a family run sheep and beef farm and we are committed to restoring waterways and providing new areas for wildlife.

I will be retiring from VSHB Dec 2025 but I look forward to continuing to support the profession with my governance and business management experience as well as my pragmatic solutions focused approach to get the right outcomes for all parties, whilst providing support for profession.

 

Roger Wakelin

Roger Wakelin

VPIS Board since 2023

Following graduation from Massey in 1977, I worked in mixed veterinary practices in New Zealand, the UK and South Africa.

I then joined the veterinary pharmaceutical industry in NZ, initially in a technical services role followed by product development and commercial leadership roles. Throughout this period I was very active in support for the veterinary profession and practices through NZVA, including leadership of the Sheep & Beef Cattle Society and Industry Branch.

My commercial leadership roles then took me to Australia and the USA where work included close relationships with veterinary practices and their professional organisations eg AVA, AVMA and AAHA. The economics, dynamics and stresses and strains were and are similar to those I knew here, including the emergence of practice management education, training and systems, professional standards, mentoring of new veterinarians and the expanding role of veterinary technicians.

On returning to NZ, I finished my business operations career in manufacturing business leadership before spending more time on "giving back", particularly with Institute of Directors governance development and mentorship of small business owners through Business Mentors NZ.

Along the way, I have retained both business and personal interest in the NZ veterinary profession and practice management. Peers, friends and family are still actively involved in practice ownership and leadership and I am enjoying working with VPIS to support all those who work in and manage veterinary practices across New Zealand.

VPIS Management & Administration

 

Alpha Woolrich

Alpha Woolrich

 

"I'm the VPIS Chief Executive Officer and am responsible for leading the delivery of VPIS's strategic initiatives, overseeing the day to day business operations, and liaising with the Board and regulators."

After being introduced to VPIS on my daily commute into Wellington, and joining the team in January 2018, I've quickly found it to be a perfect fit, where I can combine my love for animals and helping people with my unique passions for insurance, risk and analytics.

 

Trish Thorpe

Trish Thorpe

 

"I'm the Claims Assistant for VPIS and will usually be the first person you speak to when you ring in to notify VPIS of a claim or complaint you've received from a client."

I have worked for VPIS since 2000 and have developed an in-depth knowledge of the types of claims and stresses that veterinarians face.

 

VPIS

Veterinary Professional Insurance Society (VPIS) provides tailored insurance and pastoral support to veterinarians and the veterinary profession. We provide Professional Liability insurance that has been developed by veterinarians, for veterinarians.
 

VPIS member resources

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Compliance

About VPIS

VPIS Purpose

Veterinary Professional Insurance Society (VPIS) was established in 1987 exclusively to provide tailored insurance and pastoral support to veterinarians and the veterinary profession. Our focus is to ensure our members' interests are protected and promoted wherever possible – so they can focus on being the best they can be for their customers.

We do this primarily by providing Professional Liability insurance that has been developed by veterinarians, for veterinarians. This means our members can take comfort that VPIS insurance has their reality covered.

Our standard Professional Liability package provides the following cover that is tailored to deliver more protection for your money:
 

 

  • Professional Indemnity 
    covers claims for your liability to someone arising from an actual or alleged breach of your professional duty as a veterinarian
  • Public Liability 
    covers claims for your liability to someone arising from physical loss of damage to a person or their property during the course of operating your business
  • Statutory Liability 
    covers claims for your liability arising from an actual or alleged breach of the law
  • Employers Liability 
    covers claims for your legal liability to an employee arising from their employment

What makes VPIS insurance the best in market for veterinarians?

Our members get more than just insurance that's developed and delivered by their peers. They also get membership benefits including pastoral support, pre and post-loss risk and incident advice and education, and discretionary financial support

As a not-for-profit member society, any profits we make go back into the society to help us support you, when you need us

Although we're an independent incorporated society, we're big on partnerships working closely with the New Zealand Veterinary Association (NZVA) and the Veterinary Council of New Zealand (VCNZ), for the mutual benefit of our members and the profession

And because we're veterinarians at heart, we leave the policy administration to our financial advisor at Gallagher (formerly Crombie Lockwood), so we can focus on helping our members when they need it most - at claim time.

Alpha Woolrich, CEO VPIS and Dr Vince Peterson MNZM

Alpha Woolrich, CEO VPIS and Dr Vince Peterson MNZM

Why our Board Members believe VPIS provides the best cover for our members

Interested in applying for VPIS Insurance Cover?

To apply for cover, you must be:

  • a registered Veterinarian
  • contracting to a Veterinary Practice
  • applying on behalf of a Veterinary Practice.

Therefore, we just need to confirm your eligibility before getting started.

If you're ready simply follow me Follow me

Need help?

If you want more information about VPIS Insurance, please either email our VPIS financial advisor, Gallagher (formerly Crombie Lockwood) here, or call direct on 03 339 5294.

Special General Meeting

Notice: VPIS Special General Meeting (SGM)

Have your say and join the VPIS Board for a 2023 Special General Meeting regarding the amendment of Constitution. Please note that if you wish to speak at the SGM you must be identifiable via video and your name must be clearly stated.

If you wish to attend, please register your interest at info@vpis.org.nz on or before 10 November 2023.

If you are unable to attend you may wish to register your proxy